Remote Cloud Administrator

Description:

• The Cloud Administrator is responsible for day-to-day cloud platform administration and service operations, focusing on technical execution, case handling, documentation, and operational accuracy.
• Acts as an interface between Cloud Operations, Engineering, Sales Operations, and Support teams to ensure proper delivery and maintenance of cloud services.

Requirements:

• Previous experience in IT operations or service desk roles.
• Hands-on experience with ServiceNow or similar ITSM tools for case and request management.
• Strong knowledge of Microsoft Excel for reporting and data handling.
• Proven ability to create and maintain operational and technical documentation with clear written communication skills in English.
• Nice to have: Basic scripting skills (e.g., PowerShell, Bash) and familiarity with ITIL practices.

Benefits:

• Culture built on trust and accountability, providing freedom and autonomy.
• Flexible Leave Paid Time Off policy, remote working opportunities, and Global Wellbeing Days.
• Growth opportunities with tools and guidance for personal development.
• Work alongside talented colleagues and mentors in the software industry.
• Commitment to sustainability and a safe, inclusive working environment.