RemoteYeah

Remote Data Analytics Engineer - Customer Support

at Eneba

Posted 3 hours ago

Share:

Please let Eneba know you found this job on RemoteYeah. This helps us get more companies to post jobs here for you.

Description:

  • Join Eneba as the first dedicated Customer Support Data Analytics Engineer, working closely with various teams to enhance customer support operations.
  • Focus on AI and automation in support, building and optimizing support metrics using tools like Databricks, QuickSight, and more.

Requirements:

  • 3+ years of experience as a Data Analytics Engineer in Customer Support or similar environments.
  • Strong SQL, dbt, and experience with BI/reporting tools (QuickSight preferred).
  • Knowledge of customer support metrics (CSAT, FCR, etc.) and ability to communicate insights to non-technical stakeholders.
  • Proficiency in English (written and spoken).

Benefits:

  • Opportunity to join the Employee Stock Options program and various bonus systems.
  • Flexible work location (office or remote) and paid volunteering opportunities.
  • Personal and professional growth supported by defined feedback and promotion processes.

Job title

Other

Job type

Full-time

Experience level

Mid-level

Required experience

3 years

Salary

$61,615—$66,638 (EUR 55,200—EUR 59,700) / year

Degree requirement

No degree required

Skills

SQL JIRA Python

Location requirements

🌍 Worldwide

Benefits

Flexible working hours Performance bonuses

Report this job

Job expired or something else is wrong with this job?

Report job

Related jobs

Search More Other Jobs
SerpApi

SerpApi

Scrape Google and other search engines from our fast, easy, and complete API.

RemoteYeah Ads