Remote Enterprise Solutions Architect

Description:

• Dash0 is an observability company focused on making observability accessible and delightful for developers.
• The Enterprise Solutions Architect will serve as a trusted technical advisor to enterprise customers and prospects.
• This role involves bridging the gap between product and customer outcomes by designing, demonstrating, and validating Dash0’s technical capabilities in real-world environments.
• Responsibilities include delivering high-impact Proofs of Concept (POCs), guiding observability architecture discussions, and ensuring customers realize the full technical value of Dash0.
• The position requires designing and architecting observability solutions using OpenTelemetry, Kubernetes, and cloud-native technologies.
• The architect will translate complex customer requirements into scalable and maintainable Dash0 implementations.
• Engaging technical demos and presentations tailored to engineering and executive audiences will be part of the role.
• Collaboration with Product Management to provide technical insights that influence the product roadmap is essential.
• The architect will work closely with Enterprise Account Executives throughout the sales cycle and represent Dash0 at industry events, conferences, and webinars.
• Providing architecture guidance and best practices for observability setup and OpenTelemetry collector design is expected.
• Internal responsibilities include creating reusable demo environments, mentoring peers, and contributing to technical content for community engagement.

Requirements:

• Strong technical communication skills to explain complex observability concepts to both engineers and decision-makers.
• Excellent problem-solving abilities to diagnose and resolve technical challenges creatively and precisely.
• Proven collaboration skills to work seamlessly across Sales, Product, and Engineering teams.
• Adaptability to stay ahead of trends in observability, distributed systems, and open-source tooling.
• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
• Strong understanding of modern DevOps, SRE, and platform engineering practices.
• Familiarity with CRM tools such as Salesforce and HubSpot for collaboration and pipeline visibility.
• Proficiency in data analysis and visualization using telemetry and product usage data.
• Ability to create and execute technical demos, architectures, and POCs that demonstrate business value.
• The position is remote within the US, but business travel is required.

Benefits:

• Competitive salary and commission structure are offered.
• Equity participation is included as part of the compensation package.
• The company promotes a collaborative and supportive team culture.
• There is a clear path for career growth and opportunities for technical leadership within the organization.