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Remote Network Support Engineer

at Intuitive

Posted 1 month ago

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Description:

  • Provide Tier 2 end-to-end monitoring, troubleshooting, and technical support for wired and wireless network systems and software applications.
  • Collaborate with clinical and IT personnel, sales, and customer account teams to support digital product adoption and resolve complex networking issues.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related discipline; or 5 years equivalent experience in a network support center environment.
  • Knowledge of network operations, TCP/IP, HTTPS, VPN technology, and cybersecurity best practices.
  • Strong communication skills and ability to work in a dynamic environment, including flexibility for weekend and holiday support.
  • Up to 25% travel required.

Benefits:

  • Market-competitive compensation packages, including base pay, incentives, benefits, and equity.
  • Opportunity to work in a meaningful role that contributes to transforming healthcare.

Job title

Other

Job type

Full-time

Experience level

Mid-level

Required experience

5 years

Salary

$130,100—$187,100 / year

Degree requirement

Degree required

Skills

AWS Azure LESS GCP Web security

Location requirements

United States

Benefits

-

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