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Remote Principal Voice (Backend) Software Developer | Remote | Mexico

at Sutherland

Posted 3 months ago

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Description:

  • Seeking a highly experienced Principal Voice (Backend) Software Developer to design, develop, and scale backend systems for contact center solutions.
  • Responsibilities include providing technical expertise, developing software solutions, optimizing databases, and collaborating with cross-functional teams.

Requirements:

  • Extensive experience in Node.js and strong proficiency in Java for backend development.
  • Deep understanding of Linux, relational database principles, and proficiency in SQL.
  • Highly desirable skills include PostgreSQL, Apache Kafka, real-time communication protocols (WebRTC, SIP, RTP), and familiarity with contact center technologies.

Benefits:

  • Opportunity to shape the future of contact center platforms.
  • Work in a diverse and inclusive environment with a focus on professional growth.

Job title

Software Engineer

Job type

Full-time

Experience level

Principal

Required experience

-

Salary

-

Degree requirement

No degree required

Skills

JavaScript Node.js SQL Kafka WebRTC Docker AWS Azure GCP Kubernetes PostgreSQL Java Apache Kafka Grafana Message queues Prometheus

Location requirements

Mexico

Benefits

-

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