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Description:
Rifa AI is developing an AI agents platform for contact centers in regulated industries, focusing on trust and compliance.
The Senior Platform Engineer will own the underlying platform, including runtime, voice infrastructure, enterprise capabilities, and evaluation layers.
Requirements:
5+ years of experience in building and operating production systems with strong backend and distributed systems fundamentals.
Proven experience with cloud platforms, infrastructure as code, and container orchestration, particularly Kubernetes.
Depth in real-time systems, understanding latency budgets and streaming.
Experience with observability tools and incident response.
Ability to build reliable, maintainable, and secure systems that scale.
High agency and creativity in a high-autonomy environment.
Degree in computer science or related field, or equivalent experience.
Benefits:
Opportunity to work directly with the founder on architecture and decision-making.
Engage in a high-leverage engineering role where improvements impact all clients simultaneously.