Remote Senior Solution Engineer

Description:

• NiCE is seeking an experienced Portfolio Pre-Sales Consultant to engage potential customers and support sales teams.
• The role involves identifying customer goals, designing solutions, and ensuring a smooth transition from pre-sales to implementation.

Requirements:

• Broad knowledge of call center technologies, ACD, IVR systems, workforce optimization, and analytics.
• Exceptional written and verbal communication skills in Japanese and intermediate English (CEFR B2+ / IELTS 5.5+).
• Strong presentation and interpersonal skills, with the ability to analyze financial and statistical information.
• 7+ years of sales experience in a software environment is preferred.

Benefits:

• Flexible hybrid work model (2 days in office, 3 days remote).
• Opportunities for career growth in a fast-paced, innovative environment with a focus on collaboration.