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Description:
Design, build, and operate production-grade agentic AI systems across ServiceNow's platform.
Focus on system designs, agentic architecture, enterprise-grounded reasoning, trust and safety, retrieval and grounding, model integration, and engineering leadership.
Requirements:
12-15 years of software engineering experience with strong fundamentals in data structures, algorithms, and distributed systems.
Hands-on experience in designing and operating agentic systems in production.
Proficiency in automation, continuous integration, and build/release management.
Full stack development knowledge, especially in JavaScript, TypeScript, and Python.
Experience with frontier AI SDKs (Anthropic, Google, OpenAI) and RAG/retrieval patterns.
Proven track record of technical leadership and mentoring engineers.
Benefits:
Flexible work personas (remote, in-office, or hybrid).
Equal opportunity employer with a commitment to inclusivity and accessibility.