Remote Staff Software Engineer, CX

Posted 6 hours ago

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Description:

  • Join Whatnot, the largest live shopping platform in North America and Europe, as a Staff+ Backend Engineer.
  • Help build systems for a world-class Customer Experience platform, addressing complex needs while ensuring customer trust and scalable support.

Requirements:

  • 9+ years of software engineering experience with a focus on backend systems and technical leadership.
  • Experience in customer experience domains, building operationally complex customer-facing systems.
  • Proficiency in designing and operating reliable, high-scale backend services (Python, Elixir, Postgres preferred).
  • Ability to set technical direction and evolve legacy systems while maintaining product delivery.
  • Strong ownership of initiatives from discovery to iteration, with a focus on quality and reliability.
  • Staff-level leadership skills, fostering collaboration and inclusivity within teams.

Benefits:

  • Generous holiday and time off policy.
  • Comprehensive health insurance options (medical, dental, vision).
  • Work from home support including office setup allowance and monthly allowances for cell phone and internet.
  • Care benefits including wellness allowance, childcare support, and family planning benefits.
  • Retirement plans with employer match and pension plans internationally.
  • Monthly allowance to use the app as both a buyer and seller.
  • 16 weeks of paid parental leave with a gradual return to work.

Job title

Job type

Experience level

Required experience

9 years

Salary

$230,000—$290,000 / year

Degree requirement

No degree required

Location requirements

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