Remote System Engineer (f/m/d)

Description:

• The role involves providing configuration and troubleshooting of Cloud/Virtualised Infrastructure, software, and Operating Systems for clients to meet their technical requirements.
• Responsibilities include in-depth administration and troubleshooting of OS, applications, databases, backups, automation, and resolving technical issues from customers in accordance with SLAs on a daily basis.
• The position ensures services are tailored to client needs while maintaining quality standards and acting as a point of technical and client escalation.
• Key tasks include providing service excellence to clients, identifying problems and solutions, and promoting open communication with various audiences.
• The role requires analyzing information to understand issues, using AWS cloud knowledge to support systems deployed on AWS, and configuring and maintaining applications including Atlassian products.
• Responsibilities also include maintaining web servers, applying networking and security knowledge, managing infrastructure with IaC tools, and designing and managing databases.
• The position involves using virtualization and cloud technologies to provide resilient infrastructures and developing contingency plans for potential challenges.

Requirements:

• Candidates must be fluent in both German and English.
• An AWS Solutions Architect Professional certification is required.
• Experience in delivering client-focused technical solutions is essential.
• Strong communicative skills in various formats with internal and external stakeholders are necessary.
• An analytical mindset obtained from extensive hands-on experience in a technical setting is required.
• Excellent organizational, prioritization, and interpersonal skills are needed.
• Candidates should demonstrate innovative and creative thinking abilities.
• The ability to manage a broad range of responsibilities is essential.
• Proficiency in multiple operating systems and installation of Rocky Linux and other Linux distributions is required.
• Experience with infrastructure automation and provisioning using tools like Terraform and CloudFormation is necessary.
• Candidates must demonstrate usage of system configuration, application deployment, and orchestration with tools like Ansible.
• Knowledge of LVM, Kernel Parameter Tuning, firewalls, and mail relays is required.
• Understanding of log monitoring in relation to security processes is necessary.
• Familiarity with various data types within SQL and their usage is required.
• Experience with web server configuration (Apache and Nginx) is necessary.
• Candidates should have worked with middleware systems such as JBoss, Jetty, and Tomcat.
• Experience in system monitoring (top, sar, Nagios, Zabbix) and managing Java applications on Linux is required.

Benefits:

• The company offers a generous holiday (PTO) allowance, allowing employees to take vacation time that suits their personal lives.
• Flexible working hours empower employees to work when it best fits them and their teams.
• All employees receive MacBooks and additional support for setting up home offices for remote work.
• The Time Away Policy includes 26 weeks of fully paid leave for birthing parents and 13 weeks for non-birthing parents, along with extended leave for adoption, IVF, surrogacy, and women's health needs.
• The company promotes a trusting, flexible, remote-first work environment that allows work to fit around personal life.
• The Adaptavist Group is committed to creating a diverse and inclusive community, encouraging all qualified applicants to apply regardless of background.