Remote System Engineer

Posted 2 hours ago

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Description:

  • Learn and support customer solutions through L1/L2/L3 support model.
  • Own customer tickets, troubleshoot incidents, and coordinate with stakeholders.

Requirements:

  • High proficiency in English, Spanish, and Portuguese.
  • Experience in Linux administration, Kubernetes fundamentals, and ticket-based support environments.
  • Strong troubleshooting skills and ability to communicate under pressure.

Benefits:

  • Competitive compensation based on experience and skills.
  • Participation in scheduled 24/7 on-call rotations with potential accommodation.

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