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Description:
Smartling is an AI-native translation platform, ranked #3 on Fast Company's Most Innovative Companies list.
The Web Integrations Support Engineer will help customers integrate Smartling solutions sustainably and scalably, maintaining customer integrations over time.
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
2+ years in a customer-facing technical role focused on troubleshooting and solution design.
2+ years of hands-on experience with HTTP, HTML, CSS, JavaScript, and REST APIs.
Strong skills with browser DevTools, network debugging, and understanding of web technologies.
Knowledge of proxies, CDNs, web servers, DNS/TLS, caching, and web security basics.
Ability to write scripts (JavaScript, Python, or Bash) and diagnose issues from logs.
Excellent communication skills for both technical and non-technical audiences.
Benefits:
Remote-first work environment with flexible PTO and 11 holidays.
Competitive salary with 401(k) and company match.
Health insurance with a free medical plan for employees and families.
Opportunities for career growth and learning.
Energetic and fun team culture with an employee referral program.