Remote Backend Developer (Support Services)

Description:

• The Backend Developer (Support Services) position at Substrakt involves maintaining the sites and products for their client base, which currently consists of over 80 clients.
• The successful candidate will ensure that the sites and products are kept to the same standards and quality as their initial launch.
• Responsibilities include troubleshooting, triaging, and responding to client tickets promptly to keep clients informed.
• Estimating tickets and providing advice to Support and Solutions Managers will be part of the role.
• Adherence to internal Best Practices such as code reviews, clean and well-documented code, and local environment management is essential.
• The candidate will primarily work with PHP for backend development and should have experience with VueJS.
• Other technologies involved are Javascript, including vanilla Javascript and some jQuery, Hosting/Infrastructure management using Heroku & AWS services, relational databases like MySQL and PostgreSQL, API's (Rest and SOAP), Git for version control, and efficient problem-solving skills.
• The ideal candidate would also have experience in AWS, an interest in the arts and culture sector, and experience working in an agency environment.

Requirements:

• Excellent working knowledge of PHP, including Object Oriented PHP, Test Driven Development with PHP Unit, and Dependency management with Composer.
• Knowledge of Javascript and Javascript Frameworks, particularly VueJS.
• Excellent knowledge of Hosting/Infrastructure management using Heroku & AWS services, provisioned via Terraform.
• Strong understanding of Relational databases, primarily MySQL and some PostgreSQL.
• Experience with API's (Rest and SOAP) and Git for version control.
• Ability to help teams work efficiently and produce high-quality work to keep clients satisfied.
• Excellent problem-solving skills and the ability to interpret client requirements to create solutions.
• Comfortable with regular context switching required for client support.

Benefits:

• Annual profit share scheme.
• Fully flexible working patterns including part-time hours, flexible start and end times, and 100% remote working.
• 25 days annual leave plus public holidays, with no fixed holiday dates.
• Birthday off.
• Enhanced maternity, paternity, and adoption leave policies.
• Health cashback plan for dental, optical, and prescription costs, plus free counselling sessions and 24/7 GP access.
• Annual allowance of £500 for books, courses, conferences, and training.
• Monthly health and wellbeing allowance of £50.
• Free weekly live yoga classes.
• Quarterly team get-togethers for outings to theatres, galleries, historic sites, and cultural events.
• Opportunities for formal training, industry conferences, and regular knowledge-sharing sessions.
• A supportive and inclusive workplace culture that values curiosity, compassion, and respect.