Remote Customer Success Engineer - Data Security - Implementation - DSPM - Bangalore

Description:

• Normalyze is a fast-growing cybersecurity software company recognized with 2024 Cybersecurity Excellence awards for Data Security Posture Management (DSPM) and Best Data Security Company.
• The company is hiring a Customer Success Engineer to support enterprise customers on security software solutions, focusing on implementation and engagement.
• This role is remote-based and located in India.
• The Customer Success Engineer will manage and resolve data security challenges for customers, driving user engagement and creating loyal customers.
• Responsibilities include handling customer queries, advocating for customer needs, providing strategic advice on data security, contributing to knowledge base content, and collaborating with internal teams.

Requirements:

• Candidates must have 6+ years of experience in customer-facing technical roles, ideally with a focus on security.
• Hands-on experience with cloud platforms (AWS, GCP, Azure, OCI), SaaS applications (M365, Google Workspace, Salesforce, Workday), and a solid understanding of cloud security best practices and data security/privacy principles is required.
• Exceptional communication and presentation skills are necessary, along with a flexible, multitasking ability in a fast-paced environment.
• Candidates should demonstrate leadership potential and a desire to influence the security posture of companies globally.
• A commitment to a culture of innovation, efficiency, and direct impact is essential, along with a strong desire for professional growth.

Benefits:

• The position offers remote work within a highly collaborative global organization.
• Employees receive medical, dental, and vision insurance with generous company contributions for themselves and their families.
• Pre-IPO stock options are available to employees.
• A Flex Time Off plan is provided to support work-life balance.