Remote Lead IT System Engineer

Description:

• As a Lead IT Systems Engineer at Glassdoor, you will be responsible for maintaining and improving many of Glassdoor’s core IT infrastructure systems.
• You will be a member of a small team with wide reach and exposure to a variety of best-in-class technologies.
• Teams across Glassdoor will rely on your technical acumen to aid in the design and operation of production and service infrastructure.
• You will execute systems engineering activities on complex systems that solve complex problems, improve efficiency, or create an amazing experience for employees.
• You will manage operational initiatives for Glassdoor’s network architecture and infrastructure.
• You will manage and optimize Glassdoor’s collaboration and communication platforms, including Google Workspace, Slack, Zoom, and other SaaS platforms.
• You will build and manage cloud-based application and corporate IT service infrastructure.
• You will partner with Security Engineering to implement cloud security solutions (CASB).
• You will build, implement, and administer tools and automation to improve efficiency and reduce operational bottlenecks.
• You will work closely with the Information Security team to secure the environment and protect the brand.
• You will design a comprehensive monitoring strategy for corporate infrastructure.
• You will support day-to-day operations for production services and participate in on-call rotations for security incident and outage response.
• You will act as a point of escalation for the support team and play a role in their technical development.
• You will assure the availability and uptime of corporate infrastructure systems.
• You will evaluate, define, implement, and manage emerging technologies that align with Glassdoor’s technology strategy.

Requirements:

• You must have experience in managing Okta, Google Workspace, Slack, Zoom, and other SaaS platforms.
• You should have experience with network technology and protocols (TCP/IP, DHCP, DNS, BGP, IPsec, RADIUS), with experience in Palo Alto Networks and Meraki being a huge plus.
• You need to have experience with various Amazon Web Service technologies such as AWS Systems Manager, GuardDuty, Workspaces, and AWS networking concepts like VPCs, Security groups, and Transit Gateways.
• You must be an expert in Linux or Windows server operating systems, with working knowledge of both.
• You should have extensive experience with client platform management tools Jamf and Intune.
• You need to have automation experience using scripting languages like Python or PowerShell.
• You should have configuration management experience using platforms like Ansible, Chef, or Puppet.
• Familiarity with Active Directory is required.
• Experience managing Atlassian servers such as Jira or Confluence is a plus.

Benefits:

• The base salary range for this position is $106,000 - $140,800.
• An annual bonus target of 10% is offered, with bonuses paid in 6-month intervals, aligning with bi-annual performance reviews.
• Generous Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually, with additional RSU grants presented bi-annually to exceptional performers.
• Health and wellness benefits include 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, and select well-being programs, along with 80% employer-paid premiums for all dependents.
• Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.
• An open paid time off policy is available, in addition to 15-20 paid company holidays per year.
• A 401(k) plan with a company match up to $5,000 per year is offered, along with subsidized fertility and family planning services, and discounted legal assistance services.