Remote Senior Engineer, Cloud Deployment

Description:

• Thrive is seeking a Senior Engineer for the Cloud Deployment team, responsible for deploying infrastructure-based Thrive Service Offerings to various client environments.
• The primary objective of this position is to expedite service activations through efficient task completion while maintaining excellent customer service and adhering to technology best practices.
• This role includes mentoring and training less experienced engineers and setting standards for cloud deployment best practices.
• The Senior Engineer will collaborate with Deployment Engineers, Project Managers, and Thrive clients to achieve project goals and objectives.
• Key responsibilities include analyzing and documenting client/server environments, setting client expectations, serving as a point of escalation for other engineers, and developing new deployment standards.
• The role involves providing training on new technologies, driving projects to successful outcomes, creating Technical Implementation Plans, and transitioning completed projects to the support team with necessary documentation.
• The Senior Engineer will communicate directly with customers regarding project plans, potential impacts, and testing procedures, while demonstrating excellent time management skills to handle multiple ongoing projects.
• Deployment responsibilities include IT services related to Backup and Disaster Recovery, Windows Server Roles, Hyper-V and VMWare Virtualization, Azure Workloads, and servers in public and private clouds.

Requirements:

• A Bachelor’s Degree, Technical Degree, or equivalent work experience is required.
• Candidates must be excellent problem solvers, able to prioritize and coordinate tasks effectively.
• A minimum of 3-6+ years of server deployment and migration experience is necessary.
• The ideal candidate should be self-motivated and capable of working both independently and as part of a team.
• Experience in troubleshooting network configuration and hardware issues is essential.
• Knowledge and experience with Microsoft Server and Workstation Technologies are required.
• Excellent communication and customer service skills are a must, along with the ability to convey technical information to non-technical individuals.
• Availability to work after hours when necessary is required.
• Candidates should be able to follow documented processes while notifying management of any unclear variables.

Benefits:

• Thrive offers a dynamic work environment that encourages the development of valuable skills and a focus on building a lucrative career.
• Employees are provided with guidance, training, and experience necessary for professional growth.
• The company promotes a work hard, play hard culture, fostering a collaborative and engaging workplace.
• Opportunities for mentoring and training are available, enhancing both personal and professional development.
• Thrive emphasizes a customer-centric approach, allowing employees to make a significant impact on client satisfaction and service delivery.