Remote Senior Software Engineer II, Full Stack (Contact Center)

Description:

• Porch Group is a leading vertical software and insurance platform focused on helping homebuyers move, maintain, and protect their homes.
• The company offers differentiated products and services, with homeowners insurance at the center of its offerings.
• The Senior Software Engineer II, Full Stack (Contact Center) position is remote and based in India.
• The role involves leading the design, development, and implementation of high-quality software solutions, particularly for call center applications.
• Responsibilities include providing technical guidance to junior engineers, conducting code reviews, collaborating with cross-functional teams, and maintaining technical documentation.
• The engineer will also analyze and resolve complex technical issues, stay updated with industry trends, and participate in agile development processes.

Requirements:

• A bachelor's or master's degree in computer science, engineering, or a related field, or four years of equivalent work experience is required.
• Candidates must have 8+ years of software development experience, with at least 2 years in a senior or lead role.
• Technical experience with JavaScript and its frameworks (React, Vue, Angular, etc.) is essential.
• Proficiency with SQL, preferably PostgreSQL, and production JVM language experience, preferably Scala, is required.
• Candidates should have experience with development tools such as Git, Jenkins, and Docker.
• Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Experience with relational and non-relational databases, as well as commercial CRM systems and integrations, is necessary.
• Excellent communication skills, problem-solving abilities, and a collaborative mindset are essential.
• Continuous Delivery and Integration experience, along with test-driven development (TDD) and automated testing frameworks, is required.
• Experience working with real-time systems, preferably call center applications, is necessary.
• Proficiency with version control systems and production Kubernetes experience is required.
• Candidates must have proven experience working with US-based business teams and excellent written and communication skills in English and Hindi.
• Ability to work within core US business hours, particularly Eastern Standard Time (EST), is required.
• A quiet workspace and a reliable internet connection of at least 30 Mbps download and 10 Mbps upload are necessary.

Benefits:

• The benefits package includes comprehensive coverage for health, life, and financial well-being.
• Medical insurance, accident insurance, and retiral benefits are part of the benefits offered.
• Wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, and paid maternity and paternity leaves.
• Weekly wellness events are also included in the benefits package.