Remote Solutions Engineer - Federal Agencies

Description:

• The Solutions Engineer at SonarSource will play a crucial role in providing technical expertise to prospects, assisting in evaluating solutions, and supporting the Sales process.
• The role involves helping Federal customers understand how Sonar's solutions integrate into their software development life cycle.
• Responsibilities include driving technical aspects of pre-sales opportunities, conducting technical presentations and demonstrations, and aiding in product evaluations.
• The Solutions Engineer will advise customers on aligning the Sonar solution with their deployment strategy and troubleshoot technical issues faced by potential customers.
• Beyond the sale, the Engineer will ensure successful product adoption and growth post-purchase, collaborating with Customer Success and Support teams.
• Additionally, the role involves educating existing customers on advanced product capabilities.

Requirements:

• Minimum of 5 years of practical experience in software development or DevOps engineering to understand Sonar's products and user experience.
• Previous experience in supporting Federal software sales, preferably in the DevOps/OpenSource sector.
• Knowledge of software delivery practices within the US Federal Government, including military branches, commands, the intelligence community, and civilian agencies.
• Strong presentation skills and technical understanding of software-related compliance standards in the public sector (e.g., FedRAMP, DoD STIG, NIST SP 800-218).
• Ability to tackle complex technical issues, troubleshoot, develop solutions, and effectively communicate them verbally and in writing.
• Proven teamwork skills, including receiving and providing feedback and knowledge sharing.
• A proactive attitude towards challenging the status quo, leading improvements, and contributing to innovations.

Benefits:

• A safe work culture founded on respect, kindness, and the freedom to fail.
• Emphasis on hiring great people with strong communication skills and creating an empowering work environment.
• Focus on work-life balance and flexible hours to ensure effectiveness at work and personal well-being.
• Promotion of continuous learning to support employees in acquiring new skills for growth and success.
• SonarSource values diversity and maintains a zero-tolerance policy towards discrimination, ensuring equal respect and fairness for all employees.