Description:

Instrument is a remote-first digital product and brand experience agency with a team of over 200 talented individuals.
The company emphasizes creativity, flexibility, and strong client relationships through a fully remote model.
Instrument values career growth, personal support, and work-life balance, fostering a culture of safety and belonging.
The role of Strategy Lead, UX involves leveraging brand and consumer insights to create compelling strategies for various brands.
Responsibilities include reporting to the Strategy Director, leading strategy processes on client projects, and advocating for user-centered digital experiences.
The position requires designing and facilitating client workshops, conducting research, and producing insights to guide user experience.
The Strategy Lead will also establish interaction models, user task flows, and user interface specifications.

Requirements:

Candidates must have 7+ years of experience in user experience, information architecture, and digital narrative development.
Experience with both large and small brands is required, along with the ability to work on singular accounts for extended periods.
Applicants should be able to contribute from concept to completion, understanding the design, technical, and business implications of user-centered strategies.
Proficiency in designing documentation for digital experiences, such as wireframes and user flows, is necessary.
A demonstrated ability to think strategically across various projects and industries is essential.
Experience leading workshops with mid-senior level clients using Design Thinking frameworks is required.
Familiarity with user testing tools and the ability to conduct research for informed insights is necessary.
Candidates should have experience managing client requests and implementing feedback effectively.
Collaboration with creative and technical partners is essential, along with mentoring less senior strategists.

Instrument offers a flexible, hybrid work environment.
The compensation package includes great pay with annual reviews and profit sharing.
Employees benefit from a 401(k) matching program with immediate vesting.
Robust medical, vision, and accident insurance is provided.
Generous paid holidays and unlimited PTO are part of the benefits.
Employees have access to sabbaticals and a monthly wellbeing stipend.
Career management and leadership training opportunities are available.