Remote UX Researcher (Mid-Level) (USA Remote)

Description:

• Turnitin is seeking a Mid-Level UX Researcher to join their team remotely in the USA.
• The company has been a recognized innovator in the global education space for over 25 years, partnering with over 21,000 academic institutions and organizations.
• The UX Researcher will be responsible for planning and executing end-to-end research projects, collaborating closely with product and engineering partners, and the cross-functional UX team.
• Key responsibilities include independently leading research projects, clarifying research objectives with cross-functional teams, providing insights into user needs, enhancing operational efficiency, and presenting research findings to stakeholders.
• The role requires a solid foundation in research practices and the ability to tie insights to business results in a fast-paced environment.
• The UX Researcher will engage in participatory workshops and advocate for best practices in UX research across the organization.

Requirements:

• A Bachelor's degree in psychology, human-computer interaction (HCI), or equivalent professional experience is essential.
• Candidates should have 2-5 years of industry experience in UX research or a related field, such as UX design or market research.
• Proven expertise in collaborating with diverse, cross-functional product teams is required.
• A strong research portfolio demonstrating various methods and tangible outcomes is necessary.
• Desirable qualifications include prior experience in the education sector, researching AI-related topics, and proficiency in presenting complex data clearly.
• Candidates should possess outstanding interpersonal skills and a proven track record of effective collaboration in diverse team environments.
• Essential personal attributes include focused prioritization, curiosity, articulate communication, accountability, collaboration, resourcefulness, adaptability, and a commitment to diversity and inclusivity.

Benefits:

• Turnitin offers a remote-first culture that empowers employees to work with purpose and accountability.
• The total rewards package includes competitive health care coverage, education reimbursement, and generous paid time off.
• Employees receive 4 self-care days per year, national holidays, and paid volunteer time.
• Additional benefits include a charitable contribution match, monthly wellness or home office reimbursement, access to a mental health platform, parental leave, and a retirement plan with matching contributions.
• The company emphasizes a supportive environment that prioritizes overall well-being and personal growth.