Description:

Lead the design, build, and scaling of an AI-driven CRM system for player retention.
Transition the CRM team from manual campaign building to AI-supervised personalization.

Requirements:

Proven experience in building production automation systems connecting data, models, and marketing tools.
Hands-on experience with major CRM platforms (Customer.io preferred) and customer data platforms.
Ability to design AI-driven flows and strong systems thinking skills.
Background in iGaming, fintech, e-commerce, or similar fields with high-volume customer data is a plus.
Senior/Lead level experience with ownership of architecture, roadmap, and implementation.

Skills

Benefits