Remote Cloud Support Engineer

Posted 4 hours ago

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Description:

  • Serve as the primary technical contact for healthcare IT stakeholders, providing Tier 1/Tier 2 support.
  • Collaborate with engineering teams to diagnose and resolve incidents related to SaaS applications and AWS cloud infrastructure.

Requirements:

  • 2+ years of Tier 1/Tier 2 technical support experience in healthcare IT environments.
  • AWS Certified Advanced Networking – Specialty or AWS Certified SysOps Administrator – Associate.
  • Strong familiarity with healthcare network infrastructure and security, including Cisco ASA firewalls.
  • Excellent communication skills and professional demeanor.

Benefits:

  • Full-time remote position with a salary range of $90,000-$105,000.
  • Comprehensive benefits package including health benefits, 401(k) plan, and paid time off.

Job title

Job type

Experience level

Required experience

2 years

Salary

$90,000—$105,000 / year

Degree requirement

No degree required

Location requirements

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