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Remote Cloud Support Engineer

at Symmetrio

Posted 2 weeks ago

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Description:

  • Serve as the primary technical contact for healthcare IT stakeholders, providing Tier 1/Tier 2 support.
  • Collaborate with engineering teams to diagnose and resolve incidents related to SaaS applications and AWS cloud infrastructure.

Requirements:

  • 2+ years of Tier 1/Tier 2 technical support experience in healthcare IT environments.
  • AWS Certified Advanced Networking – Specialty or AWS Certified SysOps Administrator – Associate.
  • Strong familiarity with healthcare network infrastructure and security, including Cisco ASA firewalls.
  • Excellent communication skills and professional demeanor.

Benefits:

  • Full-time remote position with a salary range of $90,000-$105,000.
  • Comprehensive benefits package including health benefits, 401(k) plan, and paid time off.

Job title

Other

Job type

Full-time

Experience level

Junior Mid-level

Required experience

2 years

Salary

$90,000—$105,000 / year

Degree requirement

No degree required

Skills

AWS Software as a Service Web security Go

Location requirements

United States

Benefits

Paid time off 401(k)

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