Remote DevOps Support Engineer (Argentina)

Posted 6 hours ago

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Description:

  • Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests.
  • Monitor customer’s platform health using existing observability tools and troubleshoot Kubernetes-based deployments.
  • Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues.
  • Document common issues and resolutions to build out internal runbooks and knowledge base.

Requirements:

  • 3+ years of experience in a DevOps, Infrastructure, or technical support role.
  • Basic working knowledge of Kubernetes and familiarity with at least one major cloud provider (AWS, GCP, or Azure).
  • Strong troubleshooting instincts and ability to systematically diagnose issues.
  • Strong written and verbal communication skills in English.
  • Eagerness to learn in a fast-paced environment with a high degree of autonomy.

Benefits:

  • Competitive and locally compliant compensation and benefits packages for employees outside the United States.
  • Opportunities to engage in diversity and inclusion initiatives, including chats with industry experts and culturally conscious events.

Job title

Job type

Experience level

Required experience

3 years

Salary

-

Degree requirement

No degree required

Location requirements

Benefits

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