Description:

MediaRadar is seeking a DevOps Support Engineer to manage high-volume service requests and IT tickets.
The role involves providing first-line support for infrastructure tasks and utilizing AI tools for efficient ticket resolution.

Requirements:

Foundational knowledge of AWS or Azure, including compute, storage, and networking.
Understanding of Kubernetes fundamentals, including namespaces, pods, and deployments.
Proficiency in using LLMs and applying prompt engineering techniques.
Ability to triage technical issues and follow standard operating playbooks.
0–2 years of experience in a technical support, IT, or junior cloud role.

Skills