Description:

Senior, post-sales technical role focused on the success of strategic accounts.
Primary technical owner responsible for product adoption, issue resolution, and customer advocacy.

Requirements:

5+ years in a customer-facing technical role (Solutions Architect, Site Reliability Engineer, Senior Support Engineer).
Expertise in cloud-native technologies (Kubernetes, service mesh, API gateways).
Experience in post-sales roles with a focus on customer success.
Strong problem-solving, communication, and presentation skills.
Bachelor's degree in Computer Science or related field, or equivalent experience.

Skills