Remote Senior Site Reliability Engineer

Description:

• Playson is a leading iGaming supplier founded in 2012, recognized worldwide for providing a high-end micro-service-based platform as a service.
• The company processes billions of financial transactions per day and aims for zero latency in its cross-regional setup.
• The Senior Site Reliability Engineer/DevOps will manage day-to-day alerts, system checks, and issue escalation as necessary.
• The role includes providing 24x7 on-call support for critical SaaS events and documenting issues and remediation steps.
• Responsibilities involve proactively creating monitors within the EKS/K8s ecosystem and deploying to EKS/K8s clusters using Terraform and Helm/Flux.
• The engineer will enhance infrastructure health by implementing checks and scripts to address known issues and maintain and develop deployment code.
• The position requires implementing/integrating new technologies into the Cloud Infrastructure and collaborating with other teams for top-notch support.
• Customer focus is prioritized in planning deployments/updates to ensure minimal impact.
• Conducting root cause analysis (RCA) and taking corrective actions to prevent issue recurrence is essential.
• The engineer will assign alert-related actions to the appropriate team after investigation and handle support requests for environment-specific actions.

Requirements:

• Strong experience with issue processing, including RCA and Postmortems, is required.
• Proficiency in Kubernetes, including deployment, scaling, and troubleshooting, is necessary.
• Familiarity with AWS, Terraform, Docker, and CI/CD practices is essential.
• Experience with monitoring tools such as DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch is required.
• A strong understanding of networking concepts and protocols is needed.
• Proficiency in at least one scripting language, such as Python, NodeJS, or Go, is necessary.
• Experience with configuration management tools like FluxCD or ArgoCD is required.
• Proficiency in Git or other version control systems is essential.
• Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps is necessary.
• The candidate should demonstrate ownership, proactiveness, persistence, and a passion for maintaining a high-traffic online platform.

Benefits:

• Employees are eligible for quarterly bonuses based on transparent and systematic evaluation.
• A flexible work schedule is offered to accommodate personal needs.
• Remote work options are available for enhanced flexibility.
• Comprehensive medical insurance is provided for employees and their significant others.
• Financial support for life events is included as part of the benefits package.
• Employees enjoy unlimited paid vacation and unlimited paid sick leave.
• Reimbursement for professional development courses and training is available to support career growth.