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Remote Senior Systems Engineer (L3 - Network-Focused)

at GXA

Posted 2 months ago

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Description:

  • Senior Systems Engineer (L3) responsible for resolving complex technical issues in a broad MSP environment.
  • Acts as the primary escalation point for challenging service issues, focusing on networking, firewalls, and infrastructure.

Requirements:

  • Senior-level MSP support experience with the ability to resolve complex tickets independently.
  • Proven experience as an L3 or senior escalation engineer in a managed services environment.
  • Strong hands-on experience with core MSP platforms (Microsoft 365, Azure, Active Directory, etc.) and practical networking skills.
  • Excellent documentation and communication skills for technical and non-technical audiences.

Benefits:

  • Opportunity to stabilize and strengthen the technical core of the service organization.
  • Immediate impact on ticket resolution speed and escalation volume, contributing to service efficiency.

Job title

Systems Engineer

Job type

Contract

Experience level

Senior

Required experience

-

Salary

-

Degree requirement

No degree required

Skills

Azure VMware Web security

Location requirements

🌍 Asia 🌍 Europe 🌍 Africa Pakistan South Africa Sri Lanka Ukraine

Benefits

-

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