Remote Software Engineer, Platform Experience

Posted 1 month ago

Description:

Siena is an Agent of Record for consumer brands, streamlining customer management into a single agent.
The role involves solving complex customer problems end-to-end, improving product quality, and building automation to prevent recurrence.

Requirements:

Strong problem-solving skills with the ability to diagnose issues and communicate directly with customers.
Proficiency in Node.js, TypeScript, React, Express, and familiarity with AI agents and prompts.
Experience with coding tools and a proactive approach to ownership of problems.
Ability to create documentation and tools to enhance team capabilities.
Nice to have: experience with observability tools and eCommerce exposure.

Real ownership of problems with autonomy in solutions.
Competitive salary with equity or stock grants.
Learning budget for personal and professional growth.
Work in a globally distributed, low-bureaucracy environment that values judgment and innovation.

Experience level

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Benefits