Remote Software Engineer, Platform Experience

Posted 2 hours ago

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Description:

  • Siena is an Agent of Record for consumer brands, streamlining customer management into a single agent.
  • The role involves solving complex customer problems end-to-end, improving product quality, and building automation to prevent recurrence.

Requirements:

  • Strong problem-solving skills with the ability to diagnose issues and communicate directly with customers.
  • Proficiency in Node.js, TypeScript, React, Express, and familiarity with AI agents and prompts.
  • Experience with coding tools and a proactive approach to ownership of problems.
  • Ability to create documentation and tools to enhance team capabilities.
  • Nice to have: experience with observability tools and eCommerce exposure.

Benefits:

  • Real ownership of problems with autonomy in solutions.
  • Competitive salary with equity or stock grants.
  • Learning budget for personal and professional growth.
  • Work in a globally distributed, low-bureaucracy environment that values judgment and innovation.

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