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Remote Sr. Software Engineer, Platform

at Help Scout

Posted 2 hours ago

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Description:

  • Help Scout is a fully remote company focused on building software for relationship businesses, enhancing customer service through AI and innovative operations.
  • The Sr. Software Engineer will join the Search and Data Services team, managing large datasets and improving search capabilities for over 12,000 businesses.

Requirements:

  • Proficient in Backend Engineering (Java/Kotlin); full-stack experience is a bonus.
  • Strong ownership of the development lifecycle, focusing on production readiness and collaboration.
  • Clear communication skills in English, with at least 4 hours of overlap with Central European working hours.

Benefits:

  • Competitive salary with a transparent salary formula.
  • Flexible time off and 12 weeks of fully paid parental leave.
  • Home office and co-working stipends, plus a yearly professional development stipend of $1,800.
  • Top-tier health insurance for U.S. and Canadian employees and their dependents.

Job title

Software Engineer

Job type

Full-time

Experience level

Senior

Required experience

-

Salary

$156,000—$182,000 / year

Degree requirement

No degree required

Skills

JavaScript Kafka Elasticsearch AWS PostgreSQL MySQL RabbitMQ GitHub Java PHP Kotlin Solr Clickhouse Apache Kafka Message queues

Location requirements

United States

Benefits

Competitive salary

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