Description:

Understand domain and customer ecosystem to configure ERP system efficiently across all distribution modules, with a focus on financials
Learn existing ERP system quickly and provide functional and transactional onboarding and training
Document As-Is and consult on To-Be process flows
Advocate for optimal use and implementation of ERP system in client's organization
Implement and onboard new customers to ERP system
Communicate effectively with customers to understand needs and provide solutions
Present to in-house team, client stakeholders, and management
Monitor and respond to customer communications during onboarding process
Collaborate with product development team to resolve issues and provide input for enhancements
Analyze and validate data converted from legacy system to new ERP platform

Requirements:

Opportunity to work for a Digital Product Engineering company that is scaling rapidly
Dynamic and non-hierarchical work culture
Ability to work remotely
Full-time position with service region in Mexico
Collaborate with a global team of 15000+ experts across 26 countries