Remote Application Analyst

Posted 1 hour ago

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Description:

  • Seeking an experienced Application Analyst to manage technical operations for a flagship customer relationship.
  • Responsible for ensuring the physician-facing platform meets or exceeds SLAs across multiple environments.

Requirements:

  • 3-5 years of experience in technical operations, client success, or implementation management in healthcare IT or enterprise SaaS.
  • Proven ability to manage complex, multi-site client relationships with measurable SLA accountability.
  • Proficiency with performance dashboards and application performance data interpretation.
  • Strong collaboration skills with Engineering, Product, and Support teams.
  • Excellent written and verbal communication skills.
  • Experience managing integration change lifecycles and coordinating software upgrades.

Benefits:

  • Opportunity to work directly with clinicians and impact patient care.
  • Engage in continuous improvement initiatives and operational documentation.

Job title

Job type

Experience level

Required experience

3 years

Salary

$70,000—$85,000 / year

Degree requirement

No degree required

Location requirements

Benefits

-

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