Description:

Senior Contact Center AI Solutions Architect role focusing on Dynamics 365 Contact Center and Microsoft Copilot Studio.
Engage in technical advisory and presales discussions, with potential for implementation support.

Requirements:

Hands-on implementation experience with Dynamics 365 Contact Center and Omnichannel capabilities.
Deep expertise in Microsoft Copilot Studio, including building and deploying conversational agents.
Experience with contact center workflows and integrations with enterprise systems.
Strong solution architecture skills and ability to lead technical discussions.
Excellent spoken and written English; availability for initial meetings within two weeks.

Remote engagement with flexible location; preference for LATAM and North America professionals.
Hourly compensation up to USD $50, based on experience.
Opportunity to shape AI solutions with an experienced team and exposure to emerging technologies.