Remote Forward Deployed Solution Engineer – Applied AI FDE

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Description:

  • Join ServiceNow's Applied AI Forward Deployed Engineering (FDE) team to build intelligent, scalable AI solutions for enterprise customers.
  • Act as the CTO of the build, owning backend services, LLM pipelines, and front-end integrations to deliver solution-ready builds in agile sprints.

Requirements:

  • 10+ years of software engineering experience, including 2+ years in customer-facing roles.
  • Proven ability to design and implement AI-native software in production environments, with expertise in backend (Python, Node.js, Java) and frontend (React, Angular) technologies.
  • Familiarity with machine learning frameworks and LLM tooling, as well as experience in deploying applications in AWS, Azure, or GCP.
  • Ability to travel up to 30% for onsite customer engagements.

Benefits:

  • Opportunity to influence product strategy and shape internal tooling based on field-tested insights.
  • Work in a flexible environment with a focus on accessibility and inclusivity.

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