Description:

Lead the quality assurance efforts across multiple CRM core modules, ensuring release readiness.
Define and implement quality strategies, addressing gaps in processes and tooling.
Mentor and guide SDETs, enhancing team performance and quality standards.
Establish a robust automation vision for scalable and reliable testing coverage.
Collaborate with cross-functional teams to identify risks and influence decisions.
Advocate for quality, making tough decisions on release timelines when necessary.
Foster a culture of accountability and customer-centric thinking within teams.

Requirements:

7+ years of experience in testing complex web applications or B2B SaaS platforms.
Proven leadership experience with SDETs or quality initiatives.
Extensive hands-on experience with test automation frameworks (e.g., Playwright, Cypress, Selenium).
Strong background in driving automation goals and outcomes across teams.
Expertise in API testing, performance/load testing, and backend validation.
Deep understanding of system architecture, databases, and distributed systems.
Hands-on experience with CI/CD pipelines and cloud-native environments.
Excellent debugging skills across services and environments.
Strong communication skills with stakeholders at all levels.
Customer-first mindset with a strong product sense.

Work in a global, remote-first environment with a diverse team.
Opportunity to impact the quality of a platform serving over 2 million businesses.

Skills