Description:

Lead AI-driven enterprise support initiatives for Fortune 500 customers.
Serve as a trusted advisor, managing complex technical issues and customer relationships.

Requirements:

10+ years of experience in enterprise SaaS, cloud, or CCaaS technologies.
Proven ability to manage large enterprise customer relationships and lead escalations.
Strong communication skills and executive presence.

Opportunity to influence a strategic company initiative in AI-augmented support.
Work with globally recognized brands and help shape the future of enterprise support.