Description:

Join Engine, a leading travel and spend management platform, as a Salesforce Administrator focused on Service Cloud.
Craft and execute strategies to streamline customer support workflows, collaborate with cross-functional teams, and enhance customer experience through Salesforce solutions.

Requirements:

3+ years of hands-on experience as a Salesforce Administrator, specifically with Service Cloud.
Expertise in case management, workload reduction, and building complex screen flows; familiarity with Salesforce Omni-Channel and AWS Connect is a plus.

Benefits