Remote Software Engineer - Support (USA Only - 100% Remote)

Posted 3 weeks ago

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Description:

  • Join a 100% remote team to build tools and AI systems for the Support team at Close, a profitable CRM company.
  • Focus on automating support workflows and enhancing customer satisfaction through innovative solutions.

Requirements:

  • 3+ years of Software Engineering experience with clean, production-quality code.
  • Degree or rigorous experience in Computer Science, Mathematics, Physics, Electrical or Mechanical Engineering.
  • Proficient in Python, Rust, Go, or Typescript/Javascript; experience with information retrieval systems.
  • Strong systems thinking and problem-solving skills; ability to improve manual processes.
  • Familiar with AI tools but capable of independent coding and debugging.
  • Excellent written communication skills for technical documentation and remote collaboration.
  • Comfortable working autonomously and managing priorities.
  • Must be located in US time zones (ET, CT, MT, or PT).

Benefits:

  • Competitive compensation with organization-wide goal-based bonuses.
  • 5 weeks of PTO upon joining, plus additional days for each year of service.
  • Paid parental leave for caregivers.
  • Eligibility for a 1-month paid sabbatical after 5 years.
  • Comprehensive healthcare options for US residents, including HSA and FSA.
  • 401k plan with 6% matching and immediate vesting.

Job title

Job type

Experience level

Required experience

3 years

Salary

-

Degree requirement

Degree required

Location requirements

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