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Description:
Customer Engineer, AI & Integrations role focused on helping merchants implement and troubleshoot Bask Health's AI capabilities and third-party software integrations.
Customer-facing technical position involving integration engineering, SaaS troubleshooting, onboarding, and enablement.
Requirements:
3+ years of experience in Customer Engineering, Solutions Engineering, or related technical SaaS roles.
Strong understanding of REST APIs, HTTP fundamentals, and experience with API testing tools like Postman or curl.
Ability to communicate technical concepts clearly to non-technical customers and manage multiple technical investigations.
Benefits:
Opportunity to work in a dynamic, entrepreneurial environment with a focus on technical excellence.
Collaborate closely with cross-functional teams to improve customer experiences and platform capabilities.