Remote Customer Solution Architect - EMEA

Description:

• Act as the technical owner of customer success post-sale, ensuring effective onboarding and deployment of Tyk's API Management platform.
• Build trusted relationships with customer engineering teams and proactively identify ways to improve adoption and long-term outcomes.

Requirements:

• Strong hands-on experience with APIs, distributed systems, and cloud-native architectures.
• Ability to explain complex technical concepts clearly and lead technical discussions and architecture reviews.
• Strong troubleshooting skills in production environments and a high ownership mindset.
• Comfortable in fast-moving, collaborative environments and willing to travel when required.

Benefits:

• Unlimited paid holidays and total flexibility in working hours.
• Employee share scheme, generous maternity and paternity leave, and volunteering days.
• Company retreats and an employee wellbeing platform.