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Remote Customer Success AI Architect

at Saviynt

Posted 1 month ago

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Description:

  • Lead the architecture and evolution of Gainsight and related GTM platforms.
  • Design and deploy AI-driven capabilities across the Customer Success tech stack to enhance decision-making and automate processes.

Requirements:

  • 5-8 years of experience in RevOps, GTM systems, or technical roles in B2B SaaS.
  • Strong hands-on experience with AI/ML, LLMs, and automation frameworks.
  • Deep knowledge of Salesforce and modern GTM tech stacks.
  • Proven ability to design and deploy AI-driven solutions in business environments.
  • Strong understanding of Customer Success processes and revenue operations.
  • Ability to work cross-functionally with business and technical stakeholders.

Benefits:

  • Medical, Dental, Vision, and Life Insurance.
  • 401K and Unlimited PTO.
  • Daily catered lunches and holiday parties.
  • Employee recognition programs and team socials.

Job title

Other

Job type

Full-time

Experience level

Senior

Required experience

5 years

Salary

-

Degree requirement

No degree required

Skills

Software as a Service Machine Learning Web security Platform as a Service Large Language Models Python

Location requirements

United States

Benefits

Medical benefits Public holidays time off Dental insurance Life insurance Paid sick leave Unlimited vacation Vision insurance 401(k)

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