Remote Email Security Support Engineer

Posted 1 hour ago

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Description:

  • Join Check Point's Email Security Team as a Technical Support Engineer.
  • Responsible for tracking and triaging customer support tickets, troubleshooting problems, and collaborating with software engineers.
  • Focus on maintaining customer satisfaction and driving product improvements.

Requirements:

  • Experience in Python, Bash, and Powershell.
  • Proficient in SQL and supporting SaaS-based products.
  • Familiarity with ticket management systems (e.g., Jira, Zendesk).
  • Strong problem-solving skills and ability to manage time effectively.
  • Passionate about technology and IT security, with remote work capability.
  • Preferred: Experience with email security, Microsoft Exchange, Active Directory, and related protocols.

Benefits:

  • Opportunity to work in a leading cybersecurity company recognized for its culture and innovation.
  • 100% remote work flexibility.

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