Remote (fluent English) AI Solutions Engineer (remote, Europe)

Description:

• Join SupportYourApp as an AI Solutions Engineer to design and implement AI-powered solutions for customer support and business operations.
• Collaborate with clients and internal teams to ensure solutions are reliable, scalable, and aligned with business goals.

Requirements:

• Fluency in English (C1+ / Advanced+).
• Practical experience with AI support solutions from implementation to customer use.
• Experience with AI-powered chatbots and voicebots for customer support.
• Hands-on experience with AI and automation platforms (e.g., Zendesk AI Agents, n8n).
• Understanding of LLMs, Generative AI, RAG, and prompt engineering.
• Basic knowledge of APIs, integrations, databases, and system architecture.
• Ability to translate business requirements into technical solutions and communicate effectively with stakeholders.

Benefits:

• Fully remote work opportunity.
• Inclusive international environment.
• Compensation in USD.
• Rewards for referring friends.
• Balance between project workload and personal time.
• Responsive leadership focused on employee growth.
• Culture built on trust with no time-tracking requirements.