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Remote NICE AI Senior Consultant (Cognigy)

at TTEC Digital

Posted 2 weeks ago

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Description:

  • Responsible for the development, testing, and delivery of the NICE CXone AI software platform.
  • Implement NICE Proactive AI Agent, Cognigy, and Omilia software in a hands-on technical role.

Requirements:

  • 2+ years of experience with Cognigy, Omilia, or Kore.AI AI development.
  • 4+ years of ASP.NET experience (C#, VS.Net, XML, Web Services).
  • 5+ years of JavaScript experience.
  • Bachelor’s degree in computer science, IT, or engineering preferred.
  • 3+ years of experience in CCaaS and/or UC environments.
  • 3+ years of experience building ML or NLP systems, focusing on LLM-based or Generative AI solutions.
  • Expert in Python and strong software engineering fundamentals.
  • Hands-on experience with modern ML/LLM tooling (e.g., PyTorch, TensorFlow).
  • Team player with the ability to mentor team members.

Benefits:

  • Opportunity to work in a fast-paced environment with a diverse and inclusive workforce.
  • Be part of a company recognized as a Great Place To Work 2024-2025.

Job title

Other

Job type

Full-time

Experience level

Senior

Required experience

2 years

Salary

-

Degree requirement

Degree required

Skills

JavaScript TensorFlow Azure Natural Language Processing Git CI/CD Web services Machine Learning Generative AI Large Language Models Python Java .NET PyTorch C++ C# LangChain

Location requirements

Philippines

Benefits

-

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