Description:

Responsible for the development, testing, and delivery of the NICE CXone AI software platform.
Implement NICE Proactive AI Agent, Cognigy, and Omilia software in a hands-on technical role.

Requirements:

2+ years of experience with Cognigy, Omilia, or Kore.AI AI development.
4+ years of ASP.NET experience (C#, VS.Net, XML, Web Services).
5+ years of JavaScript experience.
Bachelor’s degree in computer science, IT, or engineering preferred.
3+ years of experience in CCaaS and/or UC environments.
3+ years of experience building ML or NLP systems, focusing on LLM-based or Generative AI solutions.
Expert in Python and strong software engineering fundamentals.
Hands-on experience with modern ML/LLM tooling (e.g., PyTorch, TensorFlow).
Team player with the ability to mentor team members.

Opportunity to work in a fast-paced environment with a diverse and inclusive workforce.
Be part of a company recognized as a Great Place To Work 2024-2025.

Skills