Description:

Responsible for designing, building, and deploying enterprise-grade voice and conversational AI solutions on the Omilia platform.
Serve as the primary technical point of contact for client engagements, translating complex CX requirements into production-ready implementations.

Requirements:

5+ years of experience delivering conversational AI, IVR, or IVA solutions in enterprise environments.
Proven track record with major conversational AI platforms (e.g., Omilia OCP, Google CCAI).
Hands-on experience in VUI/voice dialog design and knowledge of ASR and NLU behavior under telephony conditions.
Proficiency in Python or Node.js for backend integrations and automation scripting.
Experience with CX and contact center infrastructure integrations.

Long-term employment with vacation days and professional growth opportunities.
Work with cutting-edge technology products that impact the global service industry.
Collaborative and enjoyable work environment with proficient colleagues.
Provision of Apple gear.

Skills

Benefits