Description:

Lead onboarding and implementation projects for new clients of BIS Safety Software.
Deliver engaging training sessions tailored to client workflows and needs.
Build trusted relationships with client stakeholders throughout the onboarding journey.
Configure client environments and support data migration from previous systems.
Manage onboarding timelines and provide solution-focused support.
Collaborate with internal teams to resolve challenges and improve client experience.
Drive successful client adoption for long-term success with the software.

Requirements:

5+ years of experience in Customer Success, Client Onboarding, or Software Implementation.
Experience with SaaS platforms or technology products.
Proven ability to manage multiple client implementations/projects simultaneously.
Experience onboarding mid-market and/or enterprise clients.
Strong technical aptitude and confidence in learning new software.

Benefits