Remote Senior Jira Expert - Software Integrator

Description:

• We are looking for a Senior Jira Expert - Software Integrator to join our team of Integrators Consultants in Cairo, Egypt.
• The role involves working mainly in Enterprise Implementation Environments such as Banks, Telecom, Airlines, and Governments, with a primary focus on Atlassian and Jira related projects.
• Responsibilities include implementing Jira Software, Confluence, Jira Service Management, and related Atlassian products for Infosysta Clients as complete solutions.
• The candidate will configure and integrate Jira and related Atlassian products with Client systems.
• Providing high-quality customer support on-site or remotely for Atlassian products is essential.
• The role requires active collaboration with Developers and Technical Analysts to deliver final projects for Clients.
• The candidate will be accountable for high quality of service and customer satisfaction.
• Collecting functional and technical requirements from Clients and writing technical specifications documents is part of the job.
• The candidate will install, configure, and run different tools integrated with Jira and Confluence.
• Functional and technical administration of Jira and Confluence is required.
• Managing log files, analyzing them, and performing summaries to extract relevant problems is expected.
• The candidate will handle testing and validation as QA of Infosysta Products and Add-ons.
• Writing summary reports and minutes of meetings with clear action plans is necessary.
• The role may include undertaking any other duties that may be considered appropriate.
• SQL debugging of databases such as Oracle, MSSQL, or MySQL is required.

Requirements:

• A Bachelor’s degree in Software Engineering or Computer Science is required.
• The candidate must have at least 2 years of relevant experience as a Java Developer and Implementer of enterprise systems.
• Expertise in Jira administration and/or implementation is essential.
• Business process engineering skills and expertise in designing ALM/SDLC/ITSM/BPM workflows are required.
• Relevant technical skills include Active Directory, Linux, Web App, and DB Servers.
• Proficiency in coding in Java, REST APIs, and Web Services is necessary.
• Scripting skills (Shell, command line windows, etc.) are required.
• The candidate must be flexible to work efficiently remotely or on client sites.
• ITIL certification is a significant plus.
• PMP certification is also a significant plus.
• Excellent communication skills, with proficiency in English (both writing and verbal), are required.
• The candidate should be self-organized with project management skills to work independently or within a team.
• A customer-oriented mindset with a good understanding of milestones, deliverables, and SLAs is necessary.
• Flexibility to adapt quickly to short and different projects is required.
• The candidate should be motivated to integrate into a dynamic team.
• Familiarity with Agile methodologies such as Kanban and Scrum is a significant plus.
• Willingness to travel to GCC on a project basis is required.

Benefits:

• The position offers a market competitive salary.
• Employees will receive leaves as part of the benefits.
• Health insurance is provided.
• The role includes a hybrid/remote work model, allowing flexibility in work arrangements.