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Remote Sustaining Engineering Lead [gn] Data Intelligence Platform

at Actian Corporation

Posted 5 hours ago

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Description:

  • Lead the Sustaining Engineering Team, responsible for triaging and resolving complex technical issues.
  • Oversee the entire ticket lifecycle, ensuring rapid and permanent resolution of critical product issues.

Requirements:

  • Strong background in Software Engineering, Site Reliability Engineering, or Tier 3 Support Engineering.
  • Proven experience managing high-pressure situations and critical customer escalations.
  • Deep expertise in issue tracking workflows (Jira), version control (GitHub), CI/CD pipelines, and monitoring tools.
  • Exceptional verbal and written communication skills in English.
  • Savvy in using AI for incident detection and triaging.

Benefits:

  • Opportunity to be part of an innovative, fast-growing company in the data management space.
  • Competitive salary and benefits package with flexible work arrangements (remote or hybrid).
  • Collaboration with a passionate and diverse team, along with opportunities for professional growth.

Job title

Other

Job type

Full-time

Experience level

Lead

Required experience

-

Salary

-

Degree requirement

No degree required

Skills

Software as a Service JIRA GitHub CI/CD

Location requirements

🌍 Europe

Benefits

Competitive salary

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