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Description:
- Lead customers through their transformation journey in Enterprise Service Management (ESM) from discovery to implementation and roadmap planning.
- Design scalable service management ecosystems that align people, processes, and technology, leveraging platforms like ServiceNow and Jira Service Management.
Requirements:
- 7+ years of experience designing Enterprise Service Management solutions and implementing ITSM platforms.
- Strong consulting skills with the ability to communicate effectively with executive leadership and technical teams.
- Preferred certifications include ITIL Foundation, ServiceNow Certified System Administrator, and Agile/Scrum certifications.
Benefits:
- Unlimited Paid Time Off (PTO) and incentive compensation plans for all employees.
- Company-funded 401k contributions and zero-cost employer-covered health insurance.
Job title
Job type
Experience level
Required experience
7 years
Salary
$200,000—$280,000 / year
Degree requirement
No degree requiredLocation requirements
United States
Benefits
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