Remote Senior Customer Success Engineer - Mobile App

Posted 3 hours ago

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Description:

  • Support a portfolio of clients by managing technical details of implementation, onboarding, adoption, and growth.
  • Guide clients in defining requirements and creating innovative solutions to achieve their goals.

Requirements:

  • 5+ years of experience in developing, implementing, or managing digital solutions.
  • Preferred experience in Professional Services, Customer Success, Sales Engineering, or Solutions Consulting.
  • Proficiency in web technologies, analytics, front-end development, and UX/UI best practices.
  • Development experience with HTML, CSS, JavaScript; familiarity with React, Angular, Vue, or native mobile is a plus.
  • Hands-on experience with digital analytics solutions (e.g., Adobe Analytics, Google Analytics).
  • Strong project and time management skills; ability to multi-task and adapt to changing priorities.
  • Excellent verbal and written communication skills; ability to connect with diverse audiences.
  • Willingness to travel 10% of the time.
  • Compensation: $120,000 - $150,000 base salary, bonus eligible.

Benefits:

  • Medical, Dental, Vision Insurance (99% of medical base plan covered by the company).
  • 401k with employer match, unlimited paid time off, and parental/adoption leave.
  • Wellness perks, employee assistance programs, and telehealth options.
  • Flexible work environment, promotional opportunities, and robust onboarding/training programs.
  • Monthly business expense stipend and a recharge program after 3 years.

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