Remote Senior Site Reliability Engineer

Description:

• CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance, starting with incentive compensation management and expanding to broader sales planning challenges.
• The company is recognized by industry analysts like Forrester and G2 and is backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures.
• CaptivateIQ empowers high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
• The Site Reliability Engineering (SRE) team operates across the engineering organization, supporting development teams by providing tools and processes to enhance their work.
• The SRE team ensures that the service provided by the product is excellent for paying customers and keeps the business informed when it is not.
• Responsibilities include learning through documentation, partnering with development teams, building infrastructure automation, developing observability processes, eliminating toil through automation, ensuring compliance and security, and acting ethically and professionally.
• The team values thoughtful and pragmatic engineering, balancing doing things right versus doing things right now, and invests in written communication for long-term memory while valuing synchronous time together.
• The position is hybrid or remote, with a location preference in the San Francisco Bay Area (Menlo Park).

Requirements:

• Candidates should have 5+ years of experience in Software Engineering, SRE, or DevOps roles.
• Strong written and verbal communication skills are required, as the team uses Slack, Notion, and GitHub for communication.
• Experience with Infrastructure as Code is necessary, specifically with Terraform and AWS.
• Candidates should have experience with containers and container orchestration tools, particularly ECS.
• Proficiency in authoring and maintaining code using Bash, Python, and Golang is required.
• Experience with observability tools and techniques, specifically Datadog, is necessary.
• A love for the Oxford comma is appreciated.
• Nice to have skills include experience with cloud cost management and FinOps, building and maintaining SaaS or web-based applications, distributed system principles, multi-region or cell-based applications, managing cloud vendor relationships, and working in compliance and regulated environments (SOC2 and HIPAA).

Benefits:

• CaptivateIQ offers 100% coverage of medical, dental, and vision insurance for employees, including 75% coverage for dependents.
• Employees receive vacation days and quarterly mental health days to recharge.
• A 401k plan is available for employees to participate in and save for the future.
• Employees are provided with Apple products to help them perform their best work.
• The company supports Resource Groups (ERGs) to celebrate shared identities and life experiences, which align with company-wide DEI goals and help in developing and retaining diverse talent.